The First-Line Supervisor Course is a 5-day, 40-hour TCOLE-mandated program designed to prepare newly promoted supervisors for success in leadership roles. Participants learn essential skills in leadership, ethical decision-making, communication, performance management, and supervisory liability. Through interactive discussions and practical exercises, graduates gain the tools to effectively lead, mentor, and manage front-line officers while meeting agency and state standards.
First-Line Supervisor Course - TCOLE #3737
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Transition from Officer to Effective Frontline Leade
In-Person Training
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Prepare newly promoted supervisors with essential leadership, communication, and administrative skills needed to manage and motivate their teams effectively.
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Course Overview
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The First-Line Supervisor Course (#3737) is a TCOLE-mandated 40-hour in-service program designed to guide peace officers transitioning into their first supervisory roles. Participants develop competency in leadership fundamentals, ethical decision-making, counseling and motivation, effective communication, planning and organizing, liability awareness, cultural diversity, and special investigative issues.
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The course incorporates lectures, group discussions, scenario-based exercises, and self-assessments to build real-world supervisory skills, including performance management, burnout recognition, and interpersonal conflict resolution.
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Participants will learn:
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The transition from line officer to supervisor role
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Leadership styles, values, ethics, and principles
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Counseling techniques and performance management tools
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Effective verbal and nonverbal communication skills
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Planning, scheduling, and administrative responsibilities
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Supervisory liability, civil rights, and ethical decision-making
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Cultural diversity awareness and managing investigative follow-ups
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Tuition Fee
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$725 / seat
5 Days In-Class - 40 Training Hours
1 Expert Instructor
Q/A with Instructor
Group Discussions & Scenario Practicums
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Course Structure
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Strengthen your supervisory capabilities through collaborative, practical, and interactive in-person instruction.
In-Person Learning
Classroom-based Environment
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Modules include a blend of lectures, group exercises, case studies, and self-reflection assessments. Participants will engage in counseling simulations, burnout assessment activities, and role-plays to practice leadership and communication strategies 
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Key learning topics include:
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Leadership & Role Transition
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Ethics, Values & Decision-Making
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Communication & Counseling Techniques
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Planning, Organizing & Administrative Duties
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Performance Evaluation & Burnout Recognition
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Liability, Civil Rights & Safety Standards
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Cultural Diversity & Investigative Oversight
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Course Requirements
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Participants must:
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Attend all five training days
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Actively engage in group discussions, role-plays, and practical exercises
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Complete a documented self-assessment for counseling and leadership skills
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Course Goal
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Graduates will be prepared to confidently lead front-line teams through ethical decision-making, effective coaching, proactive performance management, and inclusive communication—aligning with agency objectives and the demands of modern law enforcement.